Account & Data
Deletion
1. In-game
Open Settings, then tap Delete Account. This permanently deletes your cloud account and save data (level progress, coins, lives, power-ups, timestamps, and your player ID). This action cannot be undone.
2. Online request form
Submit a request using our deletion form. You will need your User ID, which is shown on the game's Settings page.
3. Email
Email tmsngames@gmail.com with your User ID and the type of request (delete all data, delete gameplay progress, or delete advertising data).
Data we store only when you sign in
Your cloud save (level, coins, lives, power-ups) and player ID, stored via Unity Gaming Services under an anonymous player ID. If you have never signed in, we hold no account data to delete and your progress stays only on your device.
If you signed in with Facebook
Signing in with Facebook gives us only your Facebook user ID and an access token, used solely to identify your account and link it to your cloud save. We request the public_profile permission only — we do not collect or store your email address, friends list, or profile information. Deleting your account using any method above removes that link together with your cloud save. To also revoke this game's access from Facebook's side, open Facebook Settings → Apps and Websites and remove Ocean Tile Match 3: Zen Puzzle.
Data collected whether or not you sign in
Advertising ID and app or diagnostic data used for ads, analytics, and crash reporting (Google AdMob, Unity LevelPlay mediation, Firebase). To remove or limit this, reset your Advertising ID in your device settings, change your choice under Settings → Ad Privacy in the game, or contact tmsngames@gmail.com.
What may be retained
Aggregated, anonymised analytics that cannot identify you, and purchase history retained as required for financial and tax records, then deleted when no longer legally required.
Processing time
Requests are completed within 30 days. A confirmation is sent to the email you provide. For Google-held data (Advertising ID, Play Games profile), please also manage your data through your Google Account at myaccount.google.com.
Contact
Questions about a deletion request? Contact us at tmsngames@gmail.com.